Shipping policy
Last updated: November 5, 2026
This Shipping Policy applies to orders placed on gcona.com, operated by GCONA LLC, 1209 Mountain Road Pl NE, STE R, Albuquerque, NM 87110, United States.
Where we ship
We ship only within the United States, including the US territories and military (APO/FPO/DPO) addresses available at checkout. We do not ship outside the United States.
Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding US federal holidays) after payment is confirmed. You will receive an order confirmation email right away and a shipping confirmation email with tracking once your order ships.
Delivery time and shipping cost
| Order subtotal | Method | Cost | Delivery time after processing |
|---|---|---|---|
| Under $99.99 | Standard Shipping | $8.99 | 5–8 business days |
| $99.99 and over | Standard Shipping | FREE | 5–8 business days |
The shipping cost is shown at checkout before you pay. All prices are in US dollars (USD). Applicable US sales tax is calculated at checkout.
Where orders ship from
Orders are shipped from our warehouse and from our fulfillment partners. If you order more than one item, your items may ship in separate packages and arrive on different days. You will receive tracking for each package.
Tracking your order
Use the tracking link in your shipping confirmation email, or visit our Track Order page. Tracking can take up to 48 hours to update after you receive it.
Address changes
Please check your shipping address at checkout. If you need to change it, email us within 1 hour of placing your order. We are not responsible for orders delivered to an incorrect address entered at checkout, but we will try to help.
Late, lost or damaged packages
Delays can happen because of weather, carrier issues or high order volume. If your order has not arrived by the end of the delivery time above, contact us with your order number. We will trace it with the carrier and, if it is confirmed lost, send a replacement or a full refund. For damaged or incorrect items, see our Return & Refund Policy.
Contact us
GCONA LLC
1209 Mountain Road Pl NE, STE R, Albuquerque, NM 87110, United States
Phone: +1 (424) 505-8404
Email: gcona.official@gmail.com