Privacy policy

Last updated: 08-05-26

This Privacy Policy explains how Gcona ("we," "us," or "our") collects, uses, and protects your personal information when you visit or purchase from gcona.com (the "Site").

Information We Collect

  • Contact and order information: name, email, shipping/billing address, phone number, and order details you provide at checkout
  • Payment information: handled securely by our payment providers (e.g., Shopify Payments, PayPal, card processors) — we do not store your full card details on our own servers
  • Device and usage information: IP address, browser type, pages viewed, and referring pages, collected automatically via cookies and similar technologies

Cookies We use cookies to operate the Site, remember your cart, and understand how visitors shop with us — including analytics tools (e.g., Google Analytics) and advertising pixels (e.g., Meta/Facebook Pixel, TikTok Pixel) used to measure and improve our marketing. You can disable cookies in your browser settings, though parts of the Site may not work as well as a result.

How We Use Your Information

  • To process and fulfill orders, including sharing necessary details with our shipping and fulfillment partners
  • To communicate about your order and respond to support requests
  • To send marketing communications you've opted into (unsubscribe anytime)
  • To improve our Site and product range
  • To detect and prevent fraud

Sharing Your Information We do not sell your personal information. We share it only as needed with:

  • Fulfillment and logistics partners who ship your order — since items are shipped directly from our international supplier network, this may include suppliers located outside your country
  • Payment processors, to complete transactions securely
  • Analytics and marketing providers, to help us understand and improve the Site
  • Legal authorities, if required by law

International Data Transfers Because our products ship from international suppliers, your order and shipping details may be transferred to and processed in countries outside your own, which may have different data protection laws. We take reasonable steps to keep your information protected wherever it's processed.

Data Retention We keep your personal information only as long as necessary for the purposes above, including any legal, tax, or accounting obligations.

Your Rights Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain uses of it. To exercise any of these rights, email gcona.official@gmail.com.

Children's Privacy Our Site is not directed at children under 16, and we do not knowingly collect information from children.

Changes to This Policy We may update this policy from time to time. Changes will be posted here with a new "Last updated" date.

Contact Us Questions? Email gcona.official@gmail.com or visit our Contact page