Privacy policy

Last updated: November 5, 2026

This Privacy Policy explains how GCONA LLC ("Gcona," "we," "us" or "our") collects, uses and shares personal information when you visit gcona.com (the "Site") or buy from us. GCONA LLC is located at 1209 Mountain Road Pl NE, STE R, Albuquerque, NM 87110, United States. You can reach us at gcona.official@gmail.com or +1 (424) 505-8404.

Information we collect

  • Information you give us: name, email address, phone number, shipping and billing address, order details, and messages you send us.
  • Payment information: processed by our payment providers (Shopify Payments, Shop Pay, PayPal, Apple Pay and Google Pay). We do not see or store your full card number.
  • Device and usage information: IP address, browser and device type, pages viewed, referring website, and similar data collected automatically through cookies, pixels and similar technologies.

How we use your information

  • To process, ship and deliver your orders, and to handle returns and refunds
  • To provide customer support
  • To send marketing emails you have agreed to receive (you can unsubscribe at any time)
  • To detect and prevent fraud
  • To improve our Site and measure and show our advertising
  • To meet legal, tax and accounting obligations

Who we share it with

  • Shopify, our e-commerce platform, and our payment processors
  • Our fulfillment partners and shipping carriers, so they can deliver your order. Some fulfillment partners may be located outside the United States.
  • Analytics and advertising partners, such as Google, Meta (Facebook/Instagram) and TikTok, through cookies and pixels on our Site
  • Government authorities when required by law

We do not sell your personal information for money. However, using advertising cookies and pixels may be considered "selling" or "sharing" personal information, or "targeted advertising," under some US state privacy laws. You can opt out as described below.

Your US state privacy rights

Depending on your state of residence (for example California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon or Montana), you may have the right to:

  • Know what personal information we collect and how we use and share it
  • Access and receive a copy of your personal information
  • Correct inaccurate personal information
  • Delete your personal information
  • Opt out of the sale or sharing of personal information, targeted advertising and profiling
  • Limit the use of sensitive personal information (we do not use it to infer characteristics about you)
  • Appeal our decision on your request
  • Not be discriminated against for using these rights

Do Not Sell or Share My Personal Information

To opt out, use the cookie and privacy choices on our Site, or email gcona.official@gmail.com with the subject "Do Not Sell or Share." We treat Global Privacy Control (GPC) browser signals as a valid opt-out request for that browser.

How to make a request

Email gcona.official@gmail.com or call +1 (424) 505-8404. We will verify your identity using your email address and order details, and respond within 45 days. You may use an authorized agent with your written permission. To appeal our decision, reply to our response with the subject "Appeal."

California notice at collection

In the past 12 months we have collected identifiers (such as name, email, address and IP address), commercial information (orders), internet activity (pages viewed), and approximate location based on IP address, for the purposes described above. We keep personal information only as long as needed for these purposes, including legal, tax and accounting requirements.

Cookies

We use cookies to run the Site, remember your cart, understand how visitors use the Site and measure advertising. You can manage cookies through our cookie banner and your browser settings. Some parts of the Site may not work properly without cookies.

Children

Our Site is not directed to children under 13, and we do not knowingly collect their personal information. We do not sell or share the personal information of consumers under 16.

Security

We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with a new "Last updated" date.

Contact us

GCONA LLC
1209 Mountain Road Pl NE, STE R, Albuquerque, NM 87110, United States
Phone: +1 (424) 505-8404
Email: gcona.official@gmail.com